SAP Business Analyst

New York, NY 10004

Employment Type: Direct Hire Area of Specialty: Business Analyst Job Number: 7024



Position Summary:

In a fast and frequently changing retail environment, US location is searching for an ambitious, curious business analyst to support business growth and provide state of the art systems & applications.   

In this position you will analyze business needs, support existing applications, create IT concepts to implement new processes, solutions, applications or even systems.

Besides working on global, regional or local projects with international teams, maintenance and global support is another key element of this position. 


Primary Functions:

  • Analyze business processes in alignment with the respective business team (requirement gathering / business concept)

  • Transfer business requirements into technical concepts (modeling)

  • Participate in local and regional projects while working with local and international teams

  • Review and adjust test scripts as well as perform tests on functional, application or module level

  • Trouble shooting IT issues and support of business teams / users on a global scale

  • Active participation in designing IT Processes & creating innovative concepts

  • Training and support while implementing IT solutions

  • Follow Project management standards regarding procedures, documentation & rules

  • Multi-task-management, initiate, adjust, control report on parallel running activities


Principal Skills Required

  • Strong oral and written communication skills 

  • Excellent interpersonal skills with a strong sense of team 

  • Present information and communicate complex ideas clearly and succinctly

  • Prioritize and manage workload and adjust to changing priorities  

  • Proven time management capabilities 

  • Apply common sense understanding to identify problems, collect data, establish facts and draw valid conclusions  

  • Willingness and ability to be “ hands on” with applications


Competencies Required

  • Customer focus

  • Integrity and trust

  • Learning on the fly

  • Planning and priority setting

  • Ability and willingness to travel


Qualification Required

  • 3 years business experience in a similar role preferred

  • Experience in SAP Retail, SAP AFS (experience in SAP CAR would be a plus)

  • Application support experience in resolving day-to-day application issues and working with end-users

  • Basic knowledge about system communication like IDOC/ALE and monitoring tools

  • Skilled in using applications to create/edit process flows, configuration, transports and decision trees

  • Minimum Bachelor’ s degree from an accredited college or university

  • Fluency in German, Spanish, Portuguese or French is a plus.


Tricia Sentinella
Recruiting Director, Information Technology

Tricia started working with The Connors Group in 2001, and focuses on recruiting for ERP positions. With an energy that's contagious, her relentless spirit has forged great relationships with clients, candidates, and colleagues. Tricia believes that clients value recruiters who can identify and deliver qualified candidates to them and add value to the process of on-boarding talent. Those who are truly matched to the organization are the type of employees they’ll be able to retain for a long time! Candidates value good communication, honesty, and the perception that their professional expertise is validated. Tricia tries to give each individual specialized attention to not only make them feel important, but to really understand their unique value proposition in what they do for their career. She always gives feedback – whether good or bad. Constant feedback helps to build strong rapport and establishes trust!

Once, Tricia had a candidate who was down and out because of the direction his life was going due to circumstances outside of his control. He wasn’t working, which impacted his confidence and hindered his ability to find new work. Because she recognized his potential, Tricia came up with a marketing plan and introduced him to companies he had not even considered. She was able to secure him an interview, and he not only landed at the company – he stayed there for 10 years and earned himself two promotions! Another time, she had a candidate who was out of work for two years. After spending a considerable amount of time introducing him to companies, he ended up landing a job with her help, which saved him from losing his home. At the end of the day, it’s really all about fit and finding that right opportunity. Tricia saw it through because she truly cared about seeing his success!

Her goal is to be the number one recruiter for finding the right talent to support ERP packages. Tricia wants to be positioned as someone who listens and truly understands the job market- a capable counsel for job seekers looking for new opportunity. Outside of the office, she loves hiking, especially in Acadia National Park in Bar Harbor, Maine. Tricia also enjoys reading and loves to cook (she's a pescatarian). Would also love to be on the show Survivor one day!

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