Product Manager, Global Digital Commerce

New York, NY 10016

Employment Type: Direct Hire Area of Specialty: Digital Technology Job Number: 7315

Job Description


Our client is seeking an innovative and insightful thinker who likes solving complex business problems leveraging technology, who has  led cross-functional teams implementing eCommerce platforms or digital products.  You also need  a deep understanding of Agile/Scrum development, its tools and methods for success

The product manager will be the direct liaison to Digital Commerce business, process and technology partners across all brands, and helps drive the roadmap for digital commerce platforms (eCommerce, unified commerce, direct to consumer etc.)  

The Product Manager will collaborate with technical and non-technical stakeholders to translate business needs into technical product requirements, and work with engineering team(s) to build and deliver world-class technology solutions.  Will also partner with other product managers, engineering teams as well as external partners to drive end-to-end project execution and enable business value through technology

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES;
  • Understand online / offline digital commerce strategies of all  brands, and translate business strategies into technical capabilities and product roadmaps
  • Work closely with business product owner(s) to create and maintain a product backlog according to business value or ROI
  • Product management through entire lifecycle, including story gathering, defining done, building for outcomes, reporting on effectiveness through analysis & financial management
  • Take ownership of assigned scrum teams, and play an active role in mitigating impediments impacting successful team completion of release/sprint goals
  • Set the velocity of work for your projects/teams by prioritizing work effort based on aligned value
  • Run demos, presentations, and stand-ups specific to your projects and initiatives to keep alignment with all contributing stakeholders
  • Review test plans and lead UAT to ensure business capability requirements and timelines are met
  • Conduct feedback sessions with engineering and business teams to continuously evolve team processes and performance
  • Report on team velocity, value and project status regularly to business and TPG stakeholders
  • Craft and deliver presentations on potential capabilities and enhancements to digital commerce technology platforms
  • Utilize and stay current with modern platforms and methods

QUALIFICATIONS & EXPERIENCE:

Experience:          
  • 8+ years of progressive IT experience with minimum 3 years of experience working in a product management, technical product owner or similar capacity
  • 2+ years of business analysis experience preferably in Fashion, Retail or CPG industries is a plus
  • Strong experience leading cross-functional teams to deliver eCommerce technology solutions or digital products using agile methodology  
  • Experience creating and maintaining a Product backlog and prioritizing the Product backlog items according to business value
  • Experience with one of the major eCommerce platforms (WebSphere Commerce, ATG, Salesforce Commerce Cloud/Demandware etc.)
  • Experience partnering with marketing and customer service teams and delivering seamless commerce experience for consumers and operating teams (merchandising, logistics, customer service)
  • Prior experience with WebSphere and/or Salesforce is a plus

Education:   Undergraduate Degree in Computer Science, Business Management, or a related field

Skills: Specific skills required for Product Manager, Global Digital Commerce include:
  • In-depth knowledge of Agile process and principles as well as Waterfall project management
  • Deep understanding of the customer centric Product Mindset
  • Strong analytical and quantitative skills with the ability to use data and metrics to inform recommendations and drive actions
  • Goal oriented and self-motivated within a collaborative team environment
  • Ability to clearly communicate the business requirements to engineering teams
  • Demonstrated ability to understand and discuss technical concepts
  • Excellent written and verbal communications skills, and presentation skills
  • Proven ability to influence decision making at all levels within an organization
  • Strong understanding of technologies and products in digital & ecommerce space including eCommerce Platforms, Headless Commerce, web analytics, order management processes, CRM platforms, Email Service Providers (ESPs), 3rd party integrations, API strategies etc.

Following skills are not required, but preferred:
  • Agile methodology certifications
  • Experience leading eCommerce, Direct to Consumer and Digital Commerce projects

Meet Your Recruiter

Patti Richards
Managing Director, Digital & eCommerce Recruiting

Patti started working with The Connors Group in 2007. Her outgoing personality, energy, and positive attitude helped quickly develop a broad and loyal base of candidates and clients. Patti believes an ideal client relationship is a true “partner” with the shared goal of quickly and successfully recruiting the right talent... relationships that are built on trust, communication, and attention to all the right details. She believes that investing time to understand the big picture… the business and goals… are imperative when taking on a new search. Equally important to the “job order” is identifying the fit, and her goal is to add value and become that trusted, go-to resource companies seek to get their positions filled!

Candidates want to establish relationships with recruiters who understand the industry, skills, career goals, and personalities of the people they recruit. Listening to what is important to the individual- besides the skills match- to better align qualities with opportunities is the goal. Communication as well. Honest and open communication are paramount. As a recruiter working with both passive and active candidates; Patti strives to understand “who they are,” “what are their career goals,” “what do they think is their most valuable trait.” Listening, establishing rapport, and keeping the line of communication open… providing career guidance, suggestions, and honest feedback is what she believes differentiates our team from other recruiters!

Helping to build the digital practice for The Connors Group, even riding the waves of an up and down economy, and witnessing early stages of the digital, eCommerce era... is something Patti is tremendously proud of. To be part of successful and consistent growth… understanding the trends / translatable skills, cultivating relationships with early pioneers who were just starting out… and seeing their progression- it is very rewarding to be part of that change! Similarly, earlier in her technical sales career, witnessing the transition from Mainframe, Data Center technology… to Personal Computing, Microcomputing, and ultimately partnering with an innovative group to target small- to medium- sized businesses to offer affordable, powerful computer solutions- it was incredible to see that trend explode and have a part in it!

She would have to say… over the course of a 30-year career in technology, that Patti has found it satisfying to have contributed to both sides; from the evolution of computing and putting technology in the hands of the people… to now putting people with the right hands on the technology! Her goal is to continue to build a reputation as a Subject Matter Expert in the digital talent space, working with new companies and staying abreast of emergent technologies so that she may continue to service new and existing clients; and be positioned as a trustworthy and valuable partner. Outside of work, she loves to travel... mostly off the beaten path, has a knack for party hosting and loves to dance!  

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