Omni Channel Product Manager

New York, NY 10013

Employment Type: Direct Hire Area of Specialty: Product Manager Job Number: 8032

Job Description

Omnichannel Product Manager

Product Management Requirements
  • Create a visual product roadmap in conjunction with cross- functional partners to outline strategy, features, and new ideas.
  • Prioritize features and user stories to highlight business value so the engineering team can build what matters most.
  • Partner with BI team to collect and analyze data to inform road map decisions.
  • Assist in design and wireframes for UX and customer journey.
  • Work with cross-functional partners in engineering, operations, marketing, sales, and support to build and continuously improve new software products and features.
  • Take ownership of the omnichannel product road map and work to build what matters most to meet overarching business objectives.
  • Use and continually develop leadership and communication skills
  • Drive software initiatives from inception to execution to continuous improvement and iteration
  • Own and optimize the software team’ s backlog to manage release cycles
  • Trace requirements from business case to implementation and ensure target Requirements are met and assess impacts of changes to requirements.
  • Ensure overall brand and user experience cohesiveness of the application platform
  • Work collaboratively with cross-functional partners to analyze and understand business problems:
  • Build consensus around requirements.
  • Communicate and present well to senior staff.
  • Research & Requirements Elicitation

• Carry out comprehensive research in order to understand business needs. Research competitors, consult with subject matter experts, carry out document analysis, and develop POC prototypes.

• Prepare Specification Documentation

• Organize requirements into a formal and written document which can be shared with all stakeholders. Present final results of the analysis in an accurate, clear and understandable manner.

• Explaining Requirements to Developers

• Present specification documents to developers after the relevant stakeholders have approved them. Take questions and callouts from development team

• Coordinate and or Conduct User Acceptance Tests

Project Management Requirements
  • Coordinate internal resources and third parties/vendors for the optimal execution of projects
  • Ensure that all projects are delivered on-time, within scope and within budget
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Ensure resource availability and allocation
  • Develop a detailed project plan to monitor and track progress
  • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
  • Measure project performance using appropriate tools and techniques
    • Perform risk management to minimize project risks
    • Report and escalate to management as needed
  • Manage the relationship with the client and all stakeholders
  • Create and maintain comprehensive project documentation
  • Track project performance, specifically to analyze the successful completion of short and long-term goals
  • Meet budgetary objectives and make adjustments to project constraints based on financial analysis
  • Develop comprehensive project plans to be shared with clients as well as other staff members
  • Execute projects by coordinating resources and timetables with relevant departments.
  • Assist in annual budget process and incremental budget forecasting
  • Maintains quality service by establishing and enforcing organization standards.

General Requirements
  • 3-5 years working experience in product/project management
  • Excellent client-facing and internal communication skills, both written and verbal
  • Solid organizational skills including attention to detail and multitasking skills
  • Strong working knowledge of Microsoft Office
  • Experience in Kanban or other agile methodologies
  • Nice-to-haves:
  • Degree in computer science or related field of study
  • Project Management Professional (PMP) / PRINCE II certification
  • Microsoft Project skills
  • Knowledge of cloud computing, scripting languages, programming languages
  • Experience in a design-lead organization like a fashion or luxury retail company is a plus.

• Past industry experience very flexible but technical in nature.

• Ideally an IT/Digital product/project management background

Growth Prospect

• The right candidate could grow into roles including but not limited to:
• Senior Product Manager
• Director of Product
• VP of Product
• Chief Product Officer and Beyond

Meet Your Recruiter

Patti Richards
Managing Director, Digital & eCommerce Recruiting

Patti started working with The Connors Group in 2007. Her outgoing personality, energy, and positive attitude helped quickly develop a broad and loyal base of candidates and clients. Patti believes an ideal client relationship is a true “partner” with the shared goal of quickly and successfully recruiting the right talent... relationships that are built on trust, communication, and attention to all the right details. She believes that investing time to understand the big picture… the business and goals… are imperative when taking on a new search. Equally important to the “job order” is identifying the fit, and her goal is to add value and become that trusted, go-to resource companies seek to get their positions filled!

Candidates want to establish relationships with recruiters who understand the industry, skills, career goals, and personalities of the people they recruit. Listening to what is important to the individual- besides the skills match- to better align qualities with opportunities is the goal. Communication as well. Honest and open communication are paramount. As a recruiter working with both passive and active candidates; Patti strives to understand “who they are,” “what are their career goals,” “what do they think is their most valuable trait.” Listening, establishing rapport, and keeping the line of communication open… providing career guidance, suggestions, and honest feedback is what she believes differentiates our team from other recruiters!

Helping to build the digital practice for The Connors Group, even riding the waves of an up and down economy, and witnessing early stages of the digital, eCommerce era... is something Patti is tremendously proud of. To be part of successful and consistent growth… understanding the trends / translatable skills, cultivating relationships with early pioneers who were just starting out… and seeing their progression- it is very rewarding to be part of that change! Similarly, earlier in her technical sales career, witnessing the transition from Mainframe, Data Center technology… to Personal Computing, Microcomputing, and ultimately partnering with an innovative group to target small- to medium- sized businesses to offer affordable, powerful computer solutions- it was incredible to see that trend explode and have a part in it!

She would have to say… over the course of a 30-year career in technology, that Patti has found it satisfying to have contributed to both sides; from the evolution of computing and putting technology in the hands of the people… to now putting people with the right hands on the technology! Her goal is to continue to build a reputation as a Subject Matter Expert in the digital talent space, working with new companies and staying abreast of emergent technologies so that she may continue to service new and existing clients; and be positioned as a trustworthy and valuable partner. Outside of work, she loves to travel... mostly off the beaten path, has a knack for party hosting and loves to dance!  

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