Manager, eCommerce Marketplace and Drop Ship

New York, NY 10001

Employment Type: Direct Hire Area of Specialty: Amazon Job Number: 7047 Pay Rate: 80,000

Responsibilities

My client is looking for an experienced Manager eCommerce Marketplace and drop ship to join the team to drive rapid growth in their  eCommerce channel.

Specifically, this person will be focused on developing the eCommerce strategy for Amazon, Walmart and other 3rd party Marketplaces and drop ship partners with a full understanding of all the necessary supporting functions and roles of eCommerce, such as pricing, logistics, implementation, customer acquisition, product development, merchandising, and branding. This position will be responsible for site operations, online marketing, merchandise assortment, merchandising, promotions and brand maintenance.

Responsibilities: 

  • Develop and execute Marketplace and drop ship strategy. These include short and long-term objectives, customer metrics and overall performance.

  • Efficiently execute tasks required to maintain Marketplace and drop ship accounts: setting up, operating, monitoring, reporting, and inventory.

  • Ensure that daily site maintenance is conducted; correcting product descriptions, product placement, new item posting, out of stock item removal and functionality meets and exceeds company expectations.

  • Develop time and action calendars with processes and procedures to ensure actions are successfully completed

  • Manage relationships with digital agencies and external third parties

  • Plan out and execute marketplace promotions to maximize growth

  • Daily and weekly sales reporting. Drill down into marketing channels and site performance metrics to explain variances to business. Understand online traffic patterns, segment customer behaviors and prioritize initiatives to grow businesses.

  • Ensure copy and meta data are fully optimized to maximize traffic from search engines

  • Develop and implement the assortment and inventory plan to match the sales plan.  Work with planning, merchandising and sales to maximize inventory. Lead collaboration and review meetings with cross-functional teams to ensure accuracy of forecasts and the achievement of fill rates to required levels.

  • Conduct business reviews with key accounts, manage major customer relationships, and present relevant findings to leadership

  • Identify and develop new business opportunities and business relationships to expand revenue, profitability, and market share

  • Evaluate issues and effectively communicate technical and non-technical solutions to peers and customers.

 

 

Qualifications

  • Bachelor’ s degree or equivalent work experience in Digital Marketing, Merchandising or related field with 3-5+ years of experience in eCommerce

  • Experience with eCommerce Marketplaces and Online B2B Retailers such as Amazon, Walmart, Macy’ s, JCPenney, Kohl’ s, Target, etc.

  • MS Office Software proficiency; Highly proficient in Excel with strong analytical skills to inform digital growth & conversion strategies.

  • Demonstrates effectiveness in written and verbal communication

  • Strong project management skills

  • Ability to adapt to rapidly changing environments and market conditions

  • High aptitude for learning new technologies

  • 5+years in business or marketing related role specializing in the consumer products industry

  • Mastery of Marketplace backend tools, processes and systems.

  • Demonstrated understanding of web technologies, browsers, analytics, reporting and content management systems and processes

  • Self-motivated and able to work independently as well as part of a team in a fast-paced environment with changing priorities and show constant entrepreneurial initiative

 

Patti Richards
Managing Director, Digital & eCommerce Recruiting

Patti started working with The Connors Group in 2007. Her outgoing personality, energy, and positive attitude helped quickly develop a broad and loyal base of candidates and clients. Patti believes an ideal client relationship is a true “partner” with the shared goal of quickly and successfully recruiting the right talent... relationships that are built on trust, communication, and attention to all the right details. She believes that investing time to understand the big picture… the business and goals… are imperative when taking on a new search. Equally important to the “job order” is identifying the fit, and her goal is to add value and become that trusted, go-to resource companies seek to get their positions filled!

Candidates want to establish relationships with recruiters who understand the industry, skills, career goals, and personalities of the people they recruit. Listening to what is important to the individual- besides the skills match- to better align qualities with opportunities is the goal. Communication as well. Honest and open communication are paramount. As a recruiter working with both passive and active candidates; Patti strives to understand “who they are,” “what are their career goals,” “what do they think is their most valuable trait.” Listening, establishing rapport, and keeping the line of communication open… providing career guidance, suggestions, and honest feedback is what she believes differentiates our team from other recruiters!

Helping to build the digital practice for The Connors Group, even riding the waves of an up and down economy, and witnessing early stages of the digital, eCommerce era... is something Patti is tremendously proud of. To be part of successful and consistent growth… understanding the trends / translatable skills, cultivating relationships with early pioneers who were just starting out… and seeing their progression- it is very rewarding to be part of that change! Similarly, earlier in her technical sales career, witnessing the transition from Mainframe, Data Center technology… to Personal Computing, Microcomputing, and ultimately partnering with an innovative group to target small- to medium- sized businesses to offer affordable, powerful computer solutions- it was incredible to see that trend explode and have a part in it!

She would have to say… over the course of a 30-year career in technology, that Patti has found it satisfying to have contributed to both sides; from the evolution of computing and putting technology in the hands of the people… to now putting people with the right hands on the technology! Her goal is to continue to build a reputation as a Subject Matter Expert in the digital talent space, working with new companies and staying abreast of emergent technologies so that she may continue to service new and existing clients; and be positioned as a trustworthy and valuable partner. Outside of work, she loves to travel... mostly off the beaten path, has a knack for party hosting and loves to dance!  

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