Lead IT Business Analyst

Greenland, NH 03840

Employment Type: Direct Hire Area of Specialty: Business Analyst Job Number: 6923


Lead IT Business Analyst – Retail Enterprise Systems


MISSION/ROLE: Lead IT Business Analyst – Retail Enterprise Systems plays a critical role in connecting IT to the Global Retail teams within the company for new projects and business processes. This position holds a key role in keeping technology project work aligned with strategic business priorities and will be responsible for driving innovation and change within the business.



? Acts as a strategic thought partner, propose alternatives/solutions in alignment with requirements/objectives/timelines and address issues facing the business

? Advanced leadership capability, including ability to motivate and mentor others within work group

? Executes and leads medium or multiple agile/waterfall projects with a focus on process documentation, requirements documents, user story development, user acceptance testing and training/communications

? Acts as liaison with technical and development teams to convert business requirements into technology requirements

? Develops business cases, test cases and fulfill the project technical SME role on various projects in their area

? Supports implementation and testing of projects including version upgrades? Performs systems testing and quality assurance testing

? Designs, develops and implements change management plans to ensure adoption of process improvement changes and technology solutions across the organization

? Ensures proper processes are followed in the systems life cycle and maintain a responsive, reliable, and functional system

? Provides technical and application support for troubleshooting and resolving issues where required

? Development and definition of support models for new solutions



? Bachelor’ s Degree preferably in Finance, Computer science, Business, or related area or equivalent education, training and related discipline required

? 7+ years of professional experience in IT or business required; Needs to include 5 – 10 years Retail and Digital specific experience in retail merchandising, planning, allocations, order management, inventory control, and finance

? PMI Professional in Business Analysis (PMI-PBA) or Certified Business Analyst Professional (CBAP) certification an asset

? Deep knowledge of Project Management Methodology? Excellent analytical skills and ability to translate business functionality and opportunities into clear, precise and easy-to-read functional specifications

? Strong business acumen to quickly learn new business processes and understand how IT needs to support the business in achieving revenue and profit goals

? Comfortable working in a fast-paced, results-oriented environment? Ability to work with onshore/offshore teams, and communicate using virtual communication tools (phone, conferencing, online meeting)

? Excellent verbal and written communication and collaboration skills to effectively communicate with both business and technical IT teams

? Sound understanding of technical concepts

? Experience writing SQL queries to extract and validate data from multiple tables preferred but not required

? Demonstrated experience in process improvement and/or SDLC and project management methodology

? Excellent facilitation skills

Jackie Connors

Jackie Connors co-founded The Connors Group in June, 2001 and has been pivotal in building this premier IT staffing organization that serves clients in the areas of executive search, staff placements and consulting services. Jackie has over 20 years experience placing IT professionals, with the past seven years focused on information technology and eCommerce executives within the retail and apparel markets.

Jackie believes that building solid relationships with clients and candidates is the key to success. She always takes the time to listen, because she is truly interested in the needs of her clients and candidates. That's also how she has built her in-depth market knowledge and extensive network of contacts.

Prior to founding The Connors Group, Jackie was a Managing Partner at Jesse Garon Associates, where she became an expert in developing high-production recruitment strategies. Her methods utilize strategic sourcing as well as extensive networking to qualify and assess information technology and upper level management candidates. She is creative in her approach, which yields her clients the results they are looking for.

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