Certified Senior ServiceNow Architect
union, NJ 07083 | Contract
Certified Senior ServiceNow Architect Professional with Configuration and implementation expertise with the following modules: Configuration Management Database(CMDB), Security Incident Management, Human Resource, Asset Management, Discovery, Mid-Server, Performance Analytics, Service Catalog, Service Level Management, SLAs, OLAs, Workflows, Incident, Change, Content Management Service Portal, Application, Problem, Knowledge Bases, PPM, Demand, Resource Management Human Resources, Performance Analytics(ITBM) Legal Service Management, Mobile UIs, Time Card, Performance Analytics, Password Reset, SDLC, Release, Test Management, ITRC, Financial, Facilities, Integrations: (SCCM, JIRA, Workday, SSO-LDAP, SAP, Mobile), Web Services, Rest API, ACLs, Data Imports, Java Jelly( Scripting), Surveys, Reporting, Dashboards, and Visual Task boards.
Experience implementing ITSM (Incident, Problem, Change), ITOM (CMDB, Discovery, Service Mapping, Data Certification, Event Management), ITAM (Software, Hardware asset management), GRC (Governance, Risk and Compliance), Performance Analytics, ITBM (Portfolio and Project Management, Release Management and Resource Management, and Security Operations . Deployed Multiple Management Instrumentation Services(MIDSERVERS)
Ken Peters co-founded The Connors Group in June, 2001 and has been responsible for building the foundation of this premier IT staffing organization that serves clients in the areas of executive search, staff placements and consulting services. Ken has over 23 years experience in information technology and IT recruiting.
Ken’s IT background gives him a unique prospective to what an employer is looking for in an IT professional, as well as what’s important to a prospective candidate.
Handling the operations side of The Connors Group, Ken is always looking to leverage technology to create a world class infrastructure. Implementing this technology gives Connors a competitive edge, and adds tremendous value to our clients, and candidates.