Certified Senior ServiceNow Architect

Union, NJ 07083 | Contract

Job ID: 6535 Area of Specialty: Service Now

JCertified Senior ServiceNow Architect Professional with Configuration and implementation expertise with the following modules: Configuration Management Database(CMDB), Security Incident Management, Human Resource, Asset Management, Discovery, Mid-Server, Performance Analytics, Service Catalog, Service Level Management, SLAs, OLAs, Workflows, Incident, Change, Content Management Service Portal, Application, Problem, Knowledge Bases, PPM, Demand, Resource Management Human Resources, Performance Analytics(ITBM) Legal Service Management, Mobile UIs, Time Card, Performance Analytics, Password Reset, SDLC, Release, Test Management, ITRC, Financial, Facilities, Integrations: (SCCM, JIRA, Workday, SSO-LDAP, SAP, Mobile), Web Services, Rest API, ACLs, Data Imports, Java Jelly( Scripting), Surveys, Reporting, Dashboards, and Visual Task boards.

Experience implementing ITSM (Incident, Problem, Change), ITOM (CMDB, Discovery, Service Mapping, Data Certification, Event Management), ITAM (Software, Hardware asset management), GRC (Governance, Risk and Compliance), Performance Analytics, ITBM (Portfolio and Project Management, Release Management and Resource Management, and Security Operations . Deployed Multiple Management Instrumentation Services(MIDSERVERS)

Pattie Tsivouras
Recruiting Director, Information Technology

Pattie joined the Connors Group team in 2017. Knowing how it’s important to always try and make the right impression with each interaction; Pattie personally feels that clients look for a Recruiter who demonstrates honesty, integrity, as well as trust. When proactively developing a strategic partnership, clients want to know that they can depend on you to deliver the most qualified candidates for their current openings. As a recruiter, she embodies that value in demonstrating passion in her work; evident as they encounter the level of excitement in describing past achievements or enthusiasm in approach to find the most qualified talent for their team!

Pattie strongly feels that candidates prefer that their career is centered around their quality of life. The chance to express preferences for a new job while feeling secure helps encourage them to do what they do best. Quality candidates like to be presented with long-term opportunities where they can see how their skills align with each company. Alternately, people who just feel comfortable tend to base any opportunity on what they currently need in order to make ends meet. Pattie embodies these values by matching the candidate to a position that provides an opportunity to learn, progress, and contribute to the company. Team work is always very key when it comes to empowering an individual to hone their expertise; allowing them the chance to grow within any organization.

Summoning the courage and strength to start her own business while also starting a family is something Pattie is very proud of.  Obtaining that perfect balance is always a key challenge, but you need to totally embrace it in order to overcome it.  A Director at her former company referred to her as “fearless” …and while she never thought of herself like that, hearing the complement did make her very proud! Her goal is to continue to have a stimulating career; providing open, supportive collaboration to inspire opportunity in the market. She would like to be positioned as someone who is focused on fostering strength in others! Outside of the office, Pattie loves skiing with her family… typically taking a trip out west every year. Going bike riding and taking family vacations are great. She loves summers at a Long Island beach home, going fishing with her boys and spending time at the pool and at the beach!   


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