Information Systems & Technology Senior Manager - Manufacturing

Alvarado, TX 76009

Employment Type: Direct Hire Area of Specialty: Manufacturing Job Number: 8033

Job Description


This position can be based in San Dimas, CA, Irwindale, CA, or Alvarado, TX.
 
MAIN JOB OBJECTIVE

  • Guarantee that the production sites are operational from an Information Systems & Technology perspective, ensuring that the applications and infrastructure are functional to run the manufacturing sites. 

  • Leads major Manufacturing IS&T projects in coordination with Manufacturing teams and Central (Headquarters) teams.

  • Works closely and partners with the Manufacturing Team and Central Organization to identify opportunities and to define the IS&T roadmap in alignment with the global strategy. Continually ensures all Manufacturing initiatives are in line with this strategy. They are expected to be fully knowledgeable about the Manufacturing process and projects in Central and other countries and can only do so by building strong relationships with their counterparts throughout the world. 

  • Responsible for leading Information Technology (IT) projects in every IT domain (i.e. IT Infrastructures, Workstation, Network & Telecom, Collaborative Solutions) for the manufacturing sites

  • Responsible for the IS&T Budget construction and follow-up

  • Manages the Manufacturing IS&T Team, internal and external members, supporting the US activities.

  • Reports to the US General Manager and works closely with the CIO Americas on all IS&T Manufacturing activities.
 
ESSENTIAL DUTIES AND JOB RESPONSIBILITIES
 
Application & Infrastructure Management

  • Represent US IS&T in worldwide community (Central and other zones); Ensure US IS&T initiatives are in alignment with global strategic direction

  • Act as key point of contact for business teams in relation to Manufacturing Applications & IT infrastructure

  • Conduct frequent touch points with department heads to ensure application and infrastructure management service level agreements are being met

  • Partner with Local and Central counterparts to define any new initiatives; act as an internal consultant by partnering with department heads and business key users to define project scope and requirements; propose for arbitration to the General Manager, CIO and CTO Americas.

  • Responsible for the overall support of Manufacturing applications and IT infrastructure; Ensure timely and accurate updates of his/her US application and infrastructure scope landscape; Contributor to the application and infrastructure management planning by incorporating user experiences and best practices to propose future enhancements. Define and apply the security policy related to the applications and infrastructure in his/her scope

  • Owns monitoring and production support of US Manufacturing applications and IT Infrastructure
 
Project Management

  • Create and maintain the overall project plan for new business project requests;

  • Work in conjunction with department heads and key users to define project scope and requirements;

  • Coordinate/follow-up on project tasks across business users, IS&T and Central IS&T in France;

  • Participate in functional and integration testing;

  • Provide management status reporting, including communication to Executive Team and Central IS&T

  • Prepare User Acceptance Testing (UAT) scenarios with the business; organize and coordinate UAT to ensure all scenarios are conducted and results properly documented;

  • Co-manage resources with Solutions, Infrastructure management and Central/Zone counterparts
 
Budget and Vendor Management

  • IS&T Expenses and Project budgets are prepared, presented and followed in order to ensure committed expenses do not stick out of approved budgets.

  • Work with vendors to obtain appropriate levels of capability if in-house expertise is missing.

  • Work with vendors when external resources are required to deploy or support.

  • When working with outside vendors they must be aware of specific scope of work and must negotiate prices.
 
Protecting the Brand (Security)

  • Based on security audit performed, apply and promote good IS&T practices in US scope to encompass all security breach identified.


PRINCIPAL SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES REQUIRED

  • 15-20 years of progressively increasing responsibilities in IS&T and Manufacturing (1)

  • Superior project management skills (1)

  • Ability to work with little supervision and report accordingly; (1)

  • Capable of managing projects at regional and worldwide levels; (1)

  • Comprehensive in Production Management, Supply Chain and Logistics, Quality, Controlling (1), Leather Goods Industry (2), Luxury Industry (3);

  • Proven ability to meet milestones and delivery dates; (1)

  • Excellent written and oral communication skills; (1)

  • Comfortable challenging business when necessary in order to clearly define/refine needs; (1)

  • Ability to recognize, report on and effectively manage project priorities, issues and risks; (1)

  • Ability to define and monitor a budget for an IS&T scope (1)

  • Ability to handle vendor relationship, review and monitor contract of external services and resources (1)

  • Knowledge of Manufacturing systems:

    • ERP for Manufacturing (JDE OW, SAP, …) (1)

    • PDM (2)

    • PLM (2)

    • Manufacturing Execution Systems (Qubes, Apriso, …) (1)

    • PIC/PDP systems (2)

    • Manufacturing automation (3)

  • Experience in implementing ERP projects (Manufacturing) (1)

  • Proven success as business analyst; demonstrates ability to understand and anticipate business needs; (1)

  • Ability to engage effectively with executive-level management within both IS&T and business; (1)

  • Good general skills in IT (no expertise required in any domains but must be capable to address any IT fields) (2)

  • Solid professional experience in an international context (collaboration with several other regions) (1)

  • Project management with experience in the coordination and leadership of significant IT projects delivery (2)

  • Process oriented with proven experience in ITIL incident, problem and change management best practices (1)
 
COMPETENCIES REQUIRED

  • Proven ability to develop and maintain effective working relationships; (1)

  • Excellent ability to build & develop an effective team & delegate (1)

  • Capable of adapting to changing needs; (1)

  • Self-motivated with ability to proactively manage own stress level and the stress level of others; (1)

  • Ability to influence and work through others where direct reporting relationships do not exist; (1)

  • Ability to withstand and manage changing expectations; (1)

  • Effective negotiation skills; (1)

  • Organized & meticulous (methodology) (1)

  • Customer & relationship focused (1)

  • Widely trusted (1)

  • Ability to assess priorities & can effectively cope with change (1)

  • Strong analysis / problem-solving (1)

  • French, English speaker (1) Spanish preferred. (2)




 

Meet Your Recruiter

Sheri Breitstein
Managing Director, Business Transformation & IT

Sheri first joined The Connors Group in 2002. Her genuine commitment to finding the best outcomes for her clients and candidates has resulted in establishing long term, trust-based partnerships. Sheri believes that above all, clients value results and responsiveness in any partner. A high level of service is always required in recruiting, and asking the right questions about an opportunity helps ensure talent is functionally capable and culturally aligned to their needs. 
 
Candidates value that Sheri always takes the time to understand their career goals… because an opportunity represents more than just a job description. Additionally, candidates are always very appreciative of constant follow up and updates to encourage them through the application process. Maintaining two-way communication for interview management and post-hire follow up; she believes it’s always important to empower others through honest feedback.
 
Making her clients happy is the most rewarding part of the job! Working with an organization to fill their “top spot” and leveraging her consulting expertise in building out their team… This is a scenario that’s occurred multiple times and something she is certainly proud of in her career. She also loves that she has effectively established and maintained her network. Managing to build relationships over the decades and watch individuals grow in their careers – these are accomplishments that have been incredibly rewarding!
 
Career goals include continuing to learn and grow, build new client relationships, and develop new practice areas. To be positioned in the market as the go-to person for hiring needs in technology, digital, and business transformation - always both from a consulting and full-time standpoint!  Outside of work, Sheri loves to travel! Art, theatre, film, jazz, palates, hiking, cycling, and Star Trek (yes – she’s a Trekkie!) are all interests! A favorite quote – “Nobody ever died wishing they spent more time at the office!”

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